Return/Refund Policy
Thank you for shopping at Rani Collection. We appreciate your trust in our brand and are committed to providing you with the highest quality products and services. Please read our return/refund policy carefully before making your purchase.
1. Order cannot be returned:
Due to the nature of our products and to maintain the integrity of our brand, we do not accept returns on any items purchased from Rani Collection. We carefully inspect each item before dispatch to ensure it meets our quality standards. Therefore, we encourage customers to review product details, including size charts and descriptions, before placing an order.
2. Exchange Policy:
In the rare event that you receive an incorrect size or item that was delivered by us, we offer exchanges within 3 days of the delivery date. To be eligible for an exchange, the item must be unused, in its original condition, and in the same packaging as received. Please contact our customer support team at support@ranicollection.com within 3 days of receiving your order to initiate the exchange process.
Once your exchange request is approved, you will be provided with instructions on returning the item. Please note that the customer is responsible for return shipping costs. Upon receiving the returned item, we will inspect it for eligibility, and if approved, we will process the exchange and dispatch the correct item to you as soon as possible.
Please ensure to provide accurate information regarding the size or item discrepancy to expedite the exchange process.
3. Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us immediately at [email address/phone number] with details and accompanying photographs of the issue. We will assess the situation and provide further instructions on how to proceed with a replacement or refund.
4. Final Sale Items:
Please note that certain items may be marked as final sale and are not eligible for return or exchange. These items will be clearly indicated on the product page.
5. Refund Policy:
We do not offer refunds for returned items. Refunds will only be issued in cases where we are unable to fulfill your order or if the item received is damaged or defective.
By making a purchase from Rani Collection, you acknowledge and agree to abide by the terms of our return/refund policy outlined above.
If you have any questions or concerns regarding our policy or your order, please don't hesitate to contact us. Your satisfaction is our priority.
Thank you for choosing Rani Collection.
1. Order cannot be returned:
Due to the nature of our products and to maintain the integrity of our brand, we do not accept returns on any items purchased from Rani Collection. We carefully inspect each item before dispatch to ensure it meets our quality standards. Therefore, we encourage customers to review product details, including size charts and descriptions, before placing an order.
2. Exchange Policy:
In the rare event that you receive an incorrect size or item that was delivered by us, we offer exchanges within 3 days of the delivery date. To be eligible for an exchange, the item must be unused, in its original condition, and in the same packaging as received. Please contact our customer support team at support@ranicollection.com within 3 days of receiving your order to initiate the exchange process.
Once your exchange request is approved, you will be provided with instructions on returning the item. Please note that the customer is responsible for return shipping costs. Upon receiving the returned item, we will inspect it for eligibility, and if approved, we will process the exchange and dispatch the correct item to you as soon as possible.
Please ensure to provide accurate information regarding the size or item discrepancy to expedite the exchange process.
3. Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us immediately at [email address/phone number] with details and accompanying photographs of the issue. We will assess the situation and provide further instructions on how to proceed with a replacement or refund.
4. Final Sale Items:
Please note that certain items may be marked as final sale and are not eligible for return or exchange. These items will be clearly indicated on the product page.
5. Refund Policy:
We do not offer refunds for returned items. Refunds will only be issued in cases where we are unable to fulfill your order or if the item received is damaged or defective.
By making a purchase from Rani Collection, you acknowledge and agree to abide by the terms of our return/refund policy outlined above.
If you have any questions or concerns regarding our policy or your order, please don't hesitate to contact us. Your satisfaction is our priority.
Thank you for choosing Rani Collection.