Politique de remboursement

RETURN & REFUND POLICY

Return window
You have 14 days from delivery to request a return.

Return eligibility
Items must be unused, unworn, and in their original condition, with all original packaging and tags. Items showing signs of wear, stains, odors, scratches, alterations, or damage are not eligible for a standard return.

How to request a return
Contact us at javaria.masih@gmail.com to request a return. Once your return is approved, we will provide instructions and the return address. Please request approval before sending your item back.

Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective, or we sent the wrong item. Original shipping charges, if separately charged, are non-refundable.

Damaged, defective, or incorrect items
Please contact us if your item arrives damaged or defective, or if you receive the wrong item, so we can resolve the issue and arrange return shipping.

Refunds
After we receive and inspect your return, we will notify you whether your refund is approved. Approved refunds will be issued to the original payment method. Your bank or payment provider may take additional time to post the refund.